AuthZed, the creators of SpiceDB, empowers customers to build secure, performant, and robust authorization at global scale.
Serverless
Self-service SpiceDB hosted on shared infrastructure
Dedicated
Fully isolated private SaaS SpiceDB operated by our expert SRE team
Self-Hosted
Self-managed SpiceDB running in your own environment
Any environment. Best supported in Kubernetes
Regions: Self-determined
Initial Response SLA
 | |||
|---|---|---|---|
| SpiceDB Features | |||
| API Audit Logging | |||
| Restricted API Keys | |||
| Security Embargo Program | |||
| SaaS Functionality | |||
| Highly available deployment | Enabled, not configurable | DIY Best with the SpiceDB Operator | |
| Multi-region deployments | |||
| Globally-distributed deployments | DIY | ||
| Disaster Recovery | DIY | ||
| Private infrastructure | DIY | ||
| Workload Isolation | DIY | ||
| Private VPC Networking | DIY | ||
| Automated Updates | Enabled, not configurable | Configurable | DIY Best with the SpiceDB Operator |
| AuthZed Materialize | Early Access | ||
| Management Dashboard | |||
| OIDC Single-Sign On | |||
| Live System Metrics | DIY | ||
| Compliance | |||
| Encryption in-flight | DIY | ||
| Encryption at-rest | DIY | ||
| Encrypted backups | DIY | ||
| SIEM Logging | Early Access | DIY | |
| SOC2 Compliant | |||
| Penetration Tested | |||
| FedRAMP | |||
| GovCloud |
Support | |||
|---|---|---|---|
| Support Packages | |||
| Schema Design | Best effort | Unlimited | Unlimited |
| Architecture Review | N/A | Unlimited | Unlimited |
| Support Desk (E-mail) | N/A | Included | Included |
| Slack Support | N/A | Included | Included |
| Dedicated Account Team | N/A | Included | Included |
| Onboarding Calls | N/A | Four weekly 30-minute calls | Eight weekly 60-minute calls |
| Feature Development Prioritization | N/A | N/A | Included |
| Response Time SLA for P1 and P2 | Included | N/A | Included |
| P1: Complete production environment outage with critical impact to business | 1 hour | N/A | 1 hour |
| P2: Non-production environment outage or an impaired production environment | 12 hours | N/A | 12 hours |
| P3: General support, architecture, product questions, feedback, etc | N/A | 24 hours | 24 hours |
Community Support
Available to everyone: no payment or product purchase needed!
Discord is the first line of support for asking questions or getting help with SpiceDB.
For bug reports, feature requests, or questions, head over to our GitHub issues.
While AuthZed’s products are proprietary, lots of the software used to deliver these products are open source. Many folks participating in these open source communities are AuthZed customers or employees with lots of relevant expertise!
Help from the community is a volunteer effort: please be appreciative of any help you receive and always follow the Code of Conduct.
